Frequently Asked Questions

+ How soon are you available? What are your hours?

My business hours are by appointment only. Weekend organizing sessions may be scheduled on an as-needed basis. In order to provide the full level of attention, energy, and personalized care for my clients, a limited number of organizing projects are accepted each month.

On average, it takes about two weeks to onboard a new client. Contact me to find out about current availability.

+ What is The KonMari Method®?

The KonMari Method® has gained international attention + popularity - not simply for its effectiveness, but also due to its intentional focus on gratitude, mindfulness, and cultivating a life that sparks joy. Made popular by Marie Kondo’s bestseller, "The Life Changing Magic of Tidying Up,"and the hit Netflix show, Tidying Up with Marie Kondo, this method is the highly acclaimed Japanese art of home decluttering + organizing.

The philosophy differs from traditional organizing approaches in many ways, primarily in its focus on intentional decluttering by category and in a specific order. The KonMari Method® also provides us with additional guidance on how to store and treat our belongings with care and how to respect and express gratitude for items being discarded.

I am honored to be the only professional organizer in Southwest Missouri certified and trained directly by Marie Kondo in her internationally-renowned KonMari Method® - and one of a growing community of consultants worldwide. A KonMari® Consultant is more of a coach than a service-provider - we work side-by-side our clients to help them rethink their behavior and relationship with material items.

+ Do I need to be present for an organizing session?

You will need to be present and participate in the decluttering process. You, the client are responsible for determining which items to keep and which to let go - I promise to never make these decisions on your behalf. If you are short on time, I can work independently to create organizing systems and implement solutions.
We will talk more about this during your complimentary Discovery Call.

+ What is the difference between tidying and cleaning?

The words tidying and cleaning are often considered synonymous, but they are two completely different actions. Tidying addresses objects, while cleaning addresses dirt. Both are aimed at making a room look clean; however, tidying means moving objects and putting them away while cleaning requires wiping and sweeping away dirt.

Cleaning will always be a part of life. After correct completion of The KonMari Method®, clients undergo such a mindset shift, they find they will never need to tidy up in this manner ever again.

Please note, professional cleaning services are outside the scope of Refresh Organizing’s offerings. If you are looking for that type of support, I would love to recommend a local trusted provider.

+ Do I have to do the KonMari Method®?

While all of my organizing services have a focus on decluttering, the KonMari® process is not the only way to organize. I am pleased to offer services that are personalized to meet your needs. We can talk more during your Discovery Call about what is right for you.

+ How long does the process take?

Each organizing session is between 3 -5 hours. Determining how many sessions will be necessary to get organized depends on how large the space is, the quantity of belongings you have, and how long it takes you to decide to keep or let go of an item.

If you are hoping to achieve more with fewer sessions, I can provide you with “homework” to do between our in-person work together. We will discuss what package is best for you and your home during your Discovery Call.

+ Will you make me get rid of a bunch of stuff?

No. The decision to keep or discard an item is entirely yours and I will not make you get rid of anything. I work with clients who desire real change and this only happens when you are ready and able to let things go. Rest assured, you will be guided with compassion in learning to identify what items to let go and what items to keep.

+ Will I need to spend extra money on supplies?

First, we use your own items - you will be surprised at how much you already have! I strongly discourage clients from purchasing bins and containers before our work together begins. As you declutter, storage solutions in your home naturally begin to open up. If needed, we’ll sit down together later in the process to figure out specific recommendations.

+ What do we do with the items I no longer want?

For 1:1 hands-on clients, I am happy to take donations to a charitable organization of choice. For virtual clients, I offer donation center recommendations.

+ If I am out of your area, can we still work together?

Absolutely! Refresh Organizing provides 1:1, hands-on, in-home and office organizing sessions to clients in the Springfield, MO and surrounding area. I frequently support clients in Northwest Arkansas and Kansas City as well. Travel fees apply for all in-person organizing sessions outside the 417 area.
My Virtual Coaching service is a great fit for many clients seeking organizing guidance and support.
Let’s chat about how we can best work together.

Ready to get started?